My location
Chennai
Search for|
My location
Chennai
Welcome to SRM Diagnostics support. Manage your bookings, access reports, and find answers to all your questions about our diagnostic services and home sample collection. Need extra assistance? Our team is just a tap away.
Chat on WhatsApp — fastest reply during working hours
We usually reply within 1 business day.
Book a test, reschedule, choose slots and arrange home collection.
Download, share or re-issue reports and understand what your results mean.
Coverage areas, timing and what to expect when our phlebotomist visits.
Payment modes, invoices, and refund status and timelines.
What’s included, sample preparation and fasting requirements.
Login, family members and saved details.
Explore packages, benefits & pricing
FAQs, chat, call & email support
Most reports are ready within 6 hours of sample collection through our Smart Reports service. You’ll be notified as soon as yours is live.
Yes. Home sample collection is free with your booking across our Chennai service areas.
Once your report is ready, you can access it securely from your SRM account or the link we send you. For privacy, reports are never shown in search results and require login to open.
You can reschedule or cancel from Quick Actions above, or message us on WhatsApp at 8838 300 300 with your booking ID.
