Cancellation & Refund Policy
Cancellation & Refund Policy for SRM Diagnostics
Last updated: 8/21/2025
Cancellation Policy
The Lab reserves the right, at its sole discretion, to accept or decline any request for cancellation of appointments or product/service orders. In cases where a cancellation is accepted, a cancellation fee of 10% of the applicable service or product cost may be levied. The Lab also retains the discretion to waive this fee, in whole or in part.
Refund Policy
Refunds, where applicable, will be processed within a reasonable time frame, based on the specific circumstances of each case. All refunds will be made exclusively via electronic transfer (including UPI or direct bank transfer) to the original payee's account. Cash refunds are strictly prohibited.
The Lab reserves the right to decline refund requests where the authenticity of the claim is deemed insufficient.
Contact Us
If you have any questions about our cancellation and refund policy, please contact us:
Email: [email protected]
Phone: 88 38 300 300
Address: SRM Diagnostics, 3rd Floor, No.129, S-Block, Sri Balakrishna Nagar, Ramapuram, Chennai-600089. Tamil Nadu, India
